In the 34th floor of the Microsoft headquarters in Seattle, several media outlets have begun to sit in the conference room. Rather than waiting, it is better to say that it is awaiting. Because the person who will be interviewed has just been elected to the American Academy of Engineering, one of the highest honors in the engineering community. He is the global executive vice president of Microsoft, Shen Xiangyang, the only mainland Chinese in Microsoft's core management, second only to the CEO, and the highest-ranking Chinese in the US technology industry.

In addition, the media is more willing to let him share some thoughts and opinions on artificial intelligence. Last September (2016), Microsoft's newly established "Artificial Intelligence and Research Division" was solely responsible for Shen Xiangyang. Of course, there is also a gossip (also can be said to be curiosity): For Lu Qi, who is known as "the most powerful Chinese in Silicon Valley", Lu Qi left Microsoft and joined Baidu. After all, Lu Qi entered Microsoft because of Shen Xiangyang's introduction.

Sure enough, Shen Xiangyang arrived as scheduled. It is said that on the morning of the interview, Shen Xiangyang rushed back to Seattle from the field, but saw that the media's Shen Xiangyang was completely tired, and it was very exciting to introduce the situation of Microsoft Park. He always knows what the media wants and inadvertently reveals some things.

"He knows how to know people."

It is said that there is a parking lot closest to the elevator in the Microsoft headquarters campus, only four parking spaces, one of which is Satyanadra, and one is Shen Xiangyang, which is enough to prove its position in Microsoft. He graduated from Carnegie Mellon University in 1996, then entered Microsoft Research Institute; in 2013, he became Microsoft's global executive vice president, second only to CEO; then to 2016, he was fully responsible for Microsoft's global artificial intelligence strategy; Selected as an academician of the American Academy of Engineering, every step of Shen Xiangyang became a legend.

Although he is in a high position, Shen Xiangyang has never had a shelf. According to employees from Microsoft, Shen Xiangyang is very easygoing, and very humorous, dare to be self-sufficient. When meeting on the road, he always likes to take the initiative to say hello. At the same time, Shen Xiangyang was very serious in his work. Before the media interview, he also specially requested information and introductions from all media and did his homework.

Shortly after he was in charge of the Microsoft Artificial Intelligence and Research Division, Microsoft made a historic breakthrough in speech recognition. Microsoft's conversational speech recognition technology achieved a breakthrough rate of 6.3% in the industry standard Switchboard speech recognition benchmark test, which means that the speech recognition capability of Microsoft's speech recognition system has been flat with human professional handhelds. Previously, more is IBM's leading position in the field of speech recognition.

It is the chief voice scientist of Microsoft, Huang Xuedong, who led the team to make this breakthrough. When asked why Microsoft can make such a breakthrough, Huang Xuedong is more willing to classify credit as Shen Xiangyang. Huang Xuedong only mentioned one sentence, "He will know people more."

Microsoft employees revealed that Shen Xiangyang’s use of people’s talents does not avoid relatives. Even if he is airborne to a new team, he will bring the best troops to the past. At the same time, he will go deep into the new team to understand the situation and talk to the team on the first line. problem.

Lu Qi, who is known as "the most powerful Chinese in Silicon Valley", left Microsoft and joined Baidu. Shen Xiangyang said, "I can only bless. I am very grateful to Lu Qi for his great contribution to Microsoft in the past eight years. I am also very convinced that Lu Qi is The new position will create more glory." When Lu Qi first joined Microsoft, it was Shen Xiangyang's recommendation to the then CEO of Microsoft, Ballmer.

Shen Xiangyang was elected as an academician of the American Academy of Engineering for his "outstanding contributions in computer vision and graphics, as well as R&D leadership in the industry."

AlphaGo is admirable but not commercialized

Artificial intelligence has become a hot word. If the CEO of each company does not talk about artificial intelligence, it is not a technology enterprise. Technology giants have invested in artificial intelligence, such as Google, IBM, Microsoft and Intel. “Artificial intelligence has actually become a culture. Google will say that they are an artificial intelligence company, and even Salesforce will mention artificial intelligence and launch a project called 'Einstein'.” Shen Xiangyang Said.

Google is known for its AlphaGo victory over South Korea's World Go Champion Li Shishi; IBM's artificial intelligence assistant Watson is considered to be the most innovative first move in its 100-year history, and it also represents human entry into humans. The phase of integration with the machine; Microsoft has established artificial intelligence and research institutes separately...

For the development of artificial intelligence, the two things that make Shen Xiangyang excited are: one is the enhancement of artificial intelligence ability; the other is the complete subversion of human-computer interaction interface.

"The ability of artificial intelligence is constantly increasing, especially in terms of speech and computer vision. I believe that computer vision will definitely exceed humans within five years; within ten years, computer vision recognition will certainly be stronger than humans." Shen Xiangyang think.

As mentioned above, Microsoft's speech recognition technology has a low error rate of 6.3%, which has been flat with human professional high-handedness.

"What excites me the most is the complete subversion of the so-called human-computer interaction interface." Shen Xiangyang said, "No matter how artificial intelligence is defined, the development of computer science has been doing one thing for many years - man-machine Interactions, including the development of mobile phones and notebooks. We have been studying how to coexist with computers."

Shen Xiangyang believes that the concept of "user graphical interface" is being subverted, and voice is used more and more, and future video technology will follow. And this is what Microsoft has been talking about: conversational artificial intelligence. For example, Xiaona, Xiao Bing.

Compared to Google's AlphaGo, which is a battle for humans in Go, Shen Xiangyang values ​​the breakthrough of artificial intelligence in the commercial field.

"I really admire AlphaGo in addition to admiration and admiration. It really breaks many people's imagination of artificial intelligence." Shen Xiangyang said frankly, "But AlphaGo is great, but we can't see it can be applied to business." The place in the field. I personally think that in the past three to five years, the breakthrough of artificial intelligence is still in the commercial field."

Specifically, it is the application of artificial intelligence in traditional business fields, such as sales market, customer support, and human resources.

Shen Xiangyang takes market sales as an example. Selling a product in the past may require a lot of calls and a very long list of potential customers. In the face of so many customer names, companies, you need to decide who to contact first in a limited time, and who to contact. But with more and more data to refer to and analyze, you can use artificial intelligence technology to increase efficiency by five times and ten times.

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